PRIVACY POLICY

Privacy Policy

Scope

This Consumer Privacy Policy applies to consumer information, including personal information, collected and used by PT. Ultra Prima Abadi and/ or PT. CS2 Pola Sehat and/ or its affiliated companies and subsidiaries (“COMPANY”).

This Consumer Privacy Policy (Privacy Policy) describes the information that COMPANY and its affiliated companies and subsidiaries collects about you; how we use and protect this information; the choices you can make about how we use this information; and how you can correct or update your information.

This Privacy Policy applies to consumer information, including personal information, collected and used by COMPANY.

By using COMPANY websites and mobile applications or otherwise providing your personal information to COMPANY, you agree to the collection, use and sharing of your information under this Policy. Please read this Privacy Policy carefully and contact us if you have any questions.

Personal information is information, or a combination of pieces of information, that could be used to identify you on an individual basis.

Information COMPANY Collects

COMPANY collects information about you from a variety of sources, including:

  • Information we collect from you directly.
  • Information we collect about you when you call us, visit our sites, use our mobile applications or services, or view our online advertisements.
  • Information we collect about you from other sources, such as commercially available sources.

All the information COMPANY collects about you may be combined to improve our communications with you, and to develop world-class products and services.

We may collect information about you from a variety of sources. This includes information we collect directly from you; information we collect when you visit our sites, view our online content or use our mobile applications or other services; and information we collect about you from other sources.

Information we collect directly from you

We collect information directly from you when you choose to participate in our offers and programs, create an account on our websites or in our mobile applications, call or email us, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:

  • Name.
  • Postal address.
  • Email address.
  • Date of birth.
  • Income level.
  • Household information.
  • Your interests such as hobbies and pets.
  • Consumer and market research data.
  • Purchase behavior.
  • Publicly observed data or activities, such as blogs, videos, internet postings, and user generated content.
Uses / Information Sharing
  • COMPANY uses the information we collect for COMPANY business purposes such as:
    • To provide the products and services you request.
    • To tell you about COMPANY products and services and those offered by our carefully selected business partners.
    • To manage our sites and services.
  • We do not sell your personal information to marketing companies outside of COMPANY.
  • We may share your information:
    • With our carefully selected business partners for co-promotions or other joint programs, but only if we have obtained your consent.
    • With our third-party service providers who perform COMPANY business operations on our behalf.
    • With our third-party service providers who work on behalf of COMPANY and our business partners to send you joint communications that we hope you find of interest.
    • As part of a sale of a COMPANY brand to another company.
    • To protect and defend COMPANY (including enforcing our Terms and Conditions).
    • When required by law and/or government authorities.
  • If you do not wish to provide your personal information to us, we may not be able to provide the products and services you request, or to tell you about other products and services offered by COMPANY.
COMPANY Business Purposes

We use the information we collect to provide you products, offers and services, to deliver to you advertisements, offers or other content tailored to your interests, and to conduct other COMPANY business operations.

The following are examples of how we may use the information we collect:

  • Answer your questions or respond to your requests.
  • Send samples, premiums, products and information.
  • Develop new products and services.
  • Enroll you in contests, programs, or offers that you request.
  • Create and manage your account.
  • Process payment for purchases or other services.
  • Protect against or identify possible fraudulent transactions.
  • Send you email and/or postal messages with information about COMPANY brands and other content we think may be of interest to you, including brand and service information from carefully selected business partners.
  • Develop and provide advertising tailored to your interests, including interest-based advertising.
  • Personalize your experience on our websites by presenting products and information tailored to you.
  • Allow you to participate in social sharing on our websites.
  • Analyze the use of our products, services and advertising.
  • Enforce our Terms and Conditions and otherwise manage our business.
Information Sharing

The success of our business depends on your trust, and we do not sell your personal information to marketers outside of COMPANY. We share your personal information within COMPANY and as described in this Policy. We do not share personal information with marketers outside of COMPANY unless you consent to such sharing, or as described within this Policy.

Co-promotions with Carefully Selected Business Partners

COMPANY may collect personal and other information for a co-promotion or joint program with a business partner and share your information with that business partner. For these programs we will make clear at the point of collection that the information will be shared with COMPANY and the participating business partner and ask for your consent as required by applicable laws.

Third-party service providers

We rely on third-party service providers to perform a variety of business operations on our behalf. In so doing, we may need to share your personal information with them. We provide our service providers with only the personal information they need to perform the services we request, and we require that they protect this information and not use it for any other purpose.

For example, we may rely on a service provider to:

  • Fulfill your product and service requests and answer your questions.
  • Host our sites and deliver our email or other communications.
  • Mail product samples, contact contest winners, manage payments or take other actions on our behalf.
  • Analyze our data, sometimes combined with data from other sources, to send you communications.
  • Conduct research and analyze data to improve our products, services and sites.
  • Where permitted by law, combine personal information about you that COMPANY has collected with personal information about you that a business partner has collected so we can jointly send tailored promotional communications to you. In such instances, our business partner will not be permitted to use COMPANY data or the combined data for its own, independent marketing purposes. Our service provider will only be allowed to use the combined set of information to send you joint communications that we hope will be of interest to you. If you prefer not to receive these joint communications, you can always opt out by following the instructions provided in any such communication or through this Privacy Policy as indicated above.
  • Perform other services that we request.
Other situations

We may disclose your personal information:

  • As part of the sale of a COMPANY brand to another company.
  • To protect and defend the rights and property of COMPANY (including enforcing our Terms and Conditions).
  • When required by law and/or government authorities.
Personal Information Retention Period

We will retain Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Non-personal information.

We share non-personal information that does not identify you for COMPANY business purposes. For example, we may disclose the number of visitors to COMPANY sites or services. We may also share non-personal information with our business partners for their own business purposes.

Your Choices
  • You can stop receiving promotional email or postal communications from COMPANY by following the instructions in those messages, or through this Privacy Notice. Please click here to learn how to unsubscribe.
  • Click here to learn how to access and update information you provide to COMPANY.
Your Choices & Access to Your Information

We give you choices about how we communicate with you.

Email Communications

You can stop receiving promotional email messages from COMPANY by following the opt-out instructions provided in any such message you receive.

Postal Mail

You can stop receiving promotional postal mail from COMPANY by following the opt-out instructions that may be included within those communications. You can also stop receiving promotional email or postal communication through this Privacy Policy. Please click here to learn how to unsubscribe.

Mobile Text Messages

We only send you promotional mobile text messages if you explicitly ask to receive these. You can stop receiving promotional text messages by following the instructions to opt out provided within that text messaging program.

PLEASE NOTE: We will honor your request to stop receiving promotional email, text and postal messages from COMPANY. However, we may continue to send you service-related communications such as emails confirming purchases through our websites. And we may keep information for record keeping, such as to ensure we fulfill consumer requests not to send particular types of messages.

Access

We take steps to keep your personal information accurate. Many COMPANY programs provide access to view or update personal information you provided when you registered online.

If information access and update are not available where you registered, click here to select your country and to learn how to access and/or update the personal information you provide to COMPANY.

User Generated Content

Some COMPANY sites and applications enable users to submit their own content for contests, blogs, videos, and other functions. Please remember that any information you submit or post as user-generated content to COMPANY sites become public information. You should exercise caution when deciding to disclose your personal, financial or other information in such submissions or posts. COMPANY cannot prevent others from using such information in a manner that may violate this Privacy Policy, the law, or your personal privacy and safety. COMPANY is not responsible for the results of such postings.

Information Security

COMPANY is committed to keeping personal information secure. We have implemented technical, administrative and physical procedures designed to protect personal information from loss, misuse or alteration. We limit access to personal information to those who have a business need. We keep personal information only for so long as deemed reasonably necessary.

Information Transfer

COMPANY may transfer your personal information within COMPANY and/or to other third parties, such as our third-party service providers. Your personal information may be transferred to, stored, and processed in a country other than the one in which it was collected. When we do so, we transfer the information in compliance with applicable data protection laws.

We have implemented procedures and controls to help ensure that personal information is protected no matter what country it is stored in or transferred to.

Children's Online Privacy

We do not intend to collect personal information online from children under 17 .

Modification

COMPANY may change this Privacy Policy anytime by revise this Privacy Policy. You are responsible for regularly from time to time reviewing this Privacy Policy because they are binding. Some of the terms from these conditions can be replaced by the forcing legal notice based on terms that placed in the certain page of this site.